Shipping Information
Shipping Carriers:
We use AUPOST for both domestic and international orders
Processing Times
Custom Controllers: 3 - 5 Business days
Cases: 3 - 5 Business days
Shipping Times and Rates:
Tracking is provided with all shipping options.
Domestic
Standard Shipping: FREE (approx. 3-4 business days)
Express Shipping: $11 (AUD) (approx. 1-2 business days)
United States:
Standard Shipping: FREE (approx. 7-9 business days)
Express Shipping: $30 (AUD) (approx. 5-7 business days)
International (Rest of the World)
Standard Shipping: $7.90 (AUD) (approx. 7 - 9 business days)
Express Shipping: $30 (AUD) (approx. 5 - 7 business days)
All international orders over $90 are eligible for FREE standard shipping.
Damages / Lost In Transit
If your item is damaged in transit, please contact us for rectification with detailed images. If a replacement provided for your order, we will issue a refund. Please contact us within 48 hours of receiving your delivery.
If an item is lost in transit, the same remedies apply as damaged goods. Goods marked as delivered in this circumstance will not be eligible for shipping protection.
We gladly accept returns, exchanges and cancellations
Contact me within: 5 days of delivery
Dispatch items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
